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What exactly does QuikReturn do?

In short, we are a return service that helps reduce stress and improve online shopping. All you have to do is sign up, fill out a short order form, and we will have a vetted courier dispatched to pick-up and return your unwanted purchases for you. We print and attach the return label/s, box and tape the item/s, and bring it to the post office on your behalf. No driving, no lines, and no hassles.

Is it $5 per package or per order?

It is $5 for the first package, $3 for the second package and $2 for every additional package after that.

Is there a size limit on the packages you return?

Yes. At the moment we only accept returns that are 40 lbs or less. Additionally, the width, height and length of the item cannot be greater than 48 in.

What hours do you operate?

Our couriers are on the road Monday through Friday from 9 am to 7 pm.

Do you just service NYC?

As of right now, we solely operate in the NYC Metropolitan area. However, we have great ambitions and hope to be in an area near you very shortly!

How will I know my packages are safe?

We insure the return of all items worth $1000 or less. Trust and the safety of merchandise is of the utmost importance and we have several safeguards in place to ensure that your items stay safe. Not only will you receive a confirmation email once your package/s have been dropped off at the post office, but also we will track the parcel/s for you and let you know when they’ve arrived to the final destination.

Do you vet your couriers?

Of course! We use the same 3rd party background checking company that Uber uses, Checkr, for all of our couriers. Every precaution to ensure your return is in safe hands is taken.

Can I cancel at any time?

You can cancel until 11:59 pm the night before your scheduled return. Cancelling after, or missing a scheduled return window results in a $2.00 cancellation fee.

Do you accept returns from any retailer?

Why of course! We accept returns from any and every online retailer.

Do I need to print the label?

Nope! We’ve got you covered. Unless you already have one, all you have to do is upload the return label in the order form. Then you could sit back, relax and wait for your money back.

Do I need a box?

No boxes needed here! For $2.00, we will box your return/s in reusable, eco-friendly packaging.

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